1. Simple Fees - No hidden fees. No surprises every month with new ways to secretly nickel and dime you. We are committed to transparent, honest, and simple pricing, while giving you flexibility to adapt our industry leading service to your needs.

2. Solid Communication - Even with life's unforeseen circumstances, we promise to return all communications from you and your tenants within one business day, even if it's only to say "We got your message, and we will respond with what you need by Tuesday". No wondering if anyone will ever get back to you.

3. Real Inspections - We'll document the inspections and send you a report through your Owner Portal. These are real inspections you can verify, not just empty promises.

4. Quality Maintenance - You don’t want to be a slumlord. We won’t turn you into one. We promise not to perform poor quality maintenance or use materials that devalue the market rate of your home.

5. Timely Rent Deposits - We make deposits to our clients every Friday. If Friday falls on a holiday, it may be delayed until the following business day. Please allow 3 business days to clear.

6. Clear Financial Reports - Easy to understand, accurate, and on time. Numbers matter.

7. Place a Qualified Tenant Fast - We will find a qualified tenant within four weeks of your property being rent ready and accessible. No shortcuts, just good old fashioned hard work, aggressive marketing and extended hours for walk-throughs.